Contact us
RCN West Midlands Region
Birmingham Office
Lyndon House
58-62 Hagley Road
Edgbaston
Birmingham
B16 8PE
Tel: 0345 772 6100 (calls charged at local rate)
Email: westmidlands.region@rcn.org.uk
Map and directions to the West Midlands Regional Office (PDF 368KB). [How to access PDF files]. Please note there is no on-site parking for visitors to the office. Parking is available nearby at the Plough and Harrow Hotel (charges apply).
Contacting us by telephone
All calls to the West Midlands regional office number automatically go through to advisers at RCN Direct, who are the first point of contact for members' queries and cases.
Every member whose case is referred to the regional office by RCN Direct is given a direct contact number for the team dealing with their case.
This process enables the RCN to provide a more efficient service to members who call the RCN for assistance. RCN Direct resolves 95 per cent of members' queries at first contact without the need to refer the member to the regional office.
Emails are received direct by the West Midlands regional office via the email address above.