The RCN Learning and Development Consultancy Service: helping you achieve safe quality care
Do you want the best for people who use and work in your organisation?
The RCN Consultancy Service works with organisations in all areas of health and social care to support improvements in care, careers for staff and the workplace. We work in partnership with you to design, implement and evaluate individual, team and organisational development programmes and activities.
Our approach
We are guided by a vision of advancing excellence in practice and driven by a passion for ensuring the provision of safe, quality care that is centred on the needs of the service user and is evidence-based. We work with health and social care practitioners from all disciplines and in all settings, including senior managers and frontline staff.
We use work-based and experiential learning methods which are evidence based, innovative and challenging to assist people in developing their full potential, both professionally and personally. Our programmes are also highly practical, focused on making a sustainable difference by helping people to find out what really works.
We aim to develop individuals' ability to work in complex environments through developing their creativity, flexibility and ability to take up their authority; enabling them to influence and respond effectively in new and changing environments.
Working with the RCN Consultancy Service means you have access to the resources, expertise, and local and national infrastructure of the wider RCN, so we can help you to sustain improvements and influence policy and practice beyond your organisation.
And through our strategic alliance with the Open University you can get academic credits for our programmes.
The service offers expertise in the following areas:
- action learning
- one-to-one coaching, mentoring, supervision, critical companionship
- service-user centred interventions, including patient stories and observations
- facilitator development
- leadership development including the RCN Clinical Leadership Programme and Leading for Quality Care
- team development
- service improvement
- practice development
- organisational development
- mediation, working with conflict and difference
- 360 degree assessment and feedback
- MBTI assessment and feedback
- workshops and masterclasses.
Find out more about the brand new Leading for quality care programme, and the internationally recognised and award winning RCN Clinical leadership programme.
Some comments from people who have worked with us
"The focus on quality has been really important, it has motivated people, especially through patient stories." Programme participant.
"I feel very pleased with the programmes. They have enhanced staff performance which in turn has positively affected their teams and ultimately patient care." Director of Nursing, Scottish Health Board.
"We have shifted the number of people we see on a day-care basis from 37 per cent to 62 per cent." Programme Sponsor, Acute NHS Trust.
To work with us or find out more contact the Consultancy Service administrator on 020 7647 3847 or email consultancy.service@rcn.org.uk