Supervisory ward sisters or team leaders

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In the changing landscape of health and social care, quality and patient outcomes are key to ensuring sustainable models of care. This makes the ward sister and team leader role pivotal.

The guidance and supporting material on this page are aimed at supporting senior nurses to make the business case for the ward sister/team leader to be supervisory to practice.

The guidance is being developed by the RCN and a range of stakeholders and builds on the work undertaken by the RCN in 2009, Breaking down barriers, driving up standards.  The guidance will give helpful and practical steps to making an effective case for ensuring ward sisters and team leaders have dedicated time for improving the quality of care experienced by service users and patients.

Read Making the business case for ward sisters/team leader to be supervisory to practice (PDF 2MB)
Also see appendix A (Word 18KB) and appendix B (Word 39KB)

Read the RCN Bulletin article from the 19 October 2011 issue

Read case studies from employers who have supervisory ward sisters

Supporting resources

Read Breaking down barriers, driving up standards. The role of the ward sister and charge nurse (PDF 884KB)

Agenda for Change pay circular 02/2011 (PDF 132KB)

Does the experience of staff working in the NHS link to the patient experience of care? Published by Aston Business School (PDF 944KB)

Darent Valley Hospital quality account 2009-2010 (PDF 458KB)

Using the commissioning for quality and innovation payment framework – guidance on national goals for 2011/12 (PDF 205KB)

Visit the RCN Principles of Nursing Practice pages