Patient flow
Improving the flow of patients through the health care system is the topic of a great deal of service improvement effort.
The NHS Institute for Innovation and Improvement has collated much of the know-how on this in their guide for clinical teams in both primary and secondary care: Seven ways to no delays (you will need to register on the NHS Institute website to download this publication). Further tools and guidance are available in the 'Commissioning for no delays' section of the NHS Institute website. Visit: Commissioning for no delays.
The Institute for Healthcare Improvement, which is based in the USA, has a selection of patient flow tools and resources including: change concepts, measures, resources, improvement stories, and downloadable tools to help improve patient flow in organisations. Use the search box to find content related to 'patient flow'. Visit: IHI.
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