I have a question about my membership card or welcome letter
This section aims to cover any questions you may have about your RCN membership card or welcome letter. If you cannot find the information you are looking for please contact our membership team who will be happy to help you.
You should receive your welcome letter within seven to 10 working days of RCN Direct membership receiving the completed application.
Please note that if you have joined at an RCN student recruitment event your welcome letter may take longer to arrive.
Yes. If after two weeks you haven't received your welcome letter please contact our membership team and they can check if your letter is on its way. If there is a problem, a replacement letter can be ordered.
Yes. Contact our membership team asking for a replacement. Please note that replacement membership cards can take seven to 10 working days to arrive.
Yes. Contact our membership team asking for a replacement. Please note that replacement membership packs can take seven to 10 working days to arrive.
Please return this card to the RCN using the following freepost address: Royal College of Nursing, Freepost WD2215, Cardiff CF23 8XG.