The RCN Counselling Service

This article supports ‘Back from the brink’, published in the October 2012 issue of RCN Bulletin

Demand for the counselling service has soared as members are experiencing challenging times both in the NHS and the independent sector.

Overview of 2012

• When comparing data of the first seven months of 2012 with the same period in 2009, there has been a 48 per cent increase in demand for the Counselling Service.
• Of the new members who have approached the Counselling Service for support, 10 per cent have come through as emergency referrals.
• Top work issues people have sought help with this year are formal proceedings, bullying and harassment, and work relationships.
• Top personal issues people have sought support for are anxiety and stress, self-esteem and depression.

Snapshot of a month in 2012

In August:

• 35 per cent of members seeking counselling worked outside the NHS
• 15 per cent of members identified themselves as having a disability
• 66 per cent of members said they regularly miss breaks on a shift
• four per cent of members had been referred to the NMC.

Looking ahead

The Counselling Service anticipates that demand will continue to grow for its services as pressure on members increases.

In addition to its core service, it hopes to develop more projects like the peer matching service which assists members in making connections with peers to give and receive support.

The majority of members join because of a work-related injury or condition, but membership is open to all RCN members affected by ill health or disability or those who have an interest in health at work and/or disability rights issues.

To join the group for free, visit member support services.

Need an appointment?

To book a counselling appointment contact RCN Member Support Services on 0345 408 4391, or visit the Member Support Services pages to self-refer online.