Communicating ‘bad news’ – challenging area of practice
CYP Specialist Care Forum
Quality, innovation and improvement
- Wednesday, 12.45-13.45
- | The ACC 1C
Communication is one of the most important aspects of health care. Done well, everybody benefits. Done badly, it can lead to complaints. Although daunting and demanding, communicating ‘bad news’ is a skill that can be learnt.
Continued development of a range of nurse-led services, and the key role of specialist nurses in co-ordinating care means that inevitably nurses will take on a key role in both breaking bad news themselves, or supporting children, young people and families following diagnosis or other difficult discussions.
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