FAQs

How to book

You can book online for most events or by calling 029 2054 6460 (9.30am – 4.30pm, Monday to Friday) or by posting your booking form to: Event Registrations, PO Box 2329, Cardiff, CF23 8YZ.  

Payment

Payment can be made by cheque or credit/debit card. We are unable to invoice. Cheques should be made payable to ‘Royal College of Nursing’. We can accept payment from personal or corporate credit/ debit cards.

You will receive a confirmation of your payment via email, which details the event name and the amount paid to the Royal College of Nursing for the event. If you wish to pay by BACs, please contact Event Registrations on the number above.  

Invoicing

We are unable to invoice for RCN events.  

Free places

There are no free places available at RCN conferences. However, throughout the year there are some events that are free to attend. Please check the individual events’ pages for details of the delegate fees.  

Refunds

Refunds for non-attendance are not available.  

Cancellations and substituting places

Cancellations received one full month before the start of the event will be refunded, minus a 25% administration fee. No refunds can be processed after this date.  

If you are no longer able to attend the event places can be substituted with the prior knowledge and agreement of RCN Events. If you wish to substitute places, please contact RCN Event Registrations on 029 2054 6460 (9.00am – 4.30pm, Monday to Friday) or email RCNDeventsregistration@rcn.org.uk for a substitution form.  

Health care assistants and assistant practitioners

Most of our events are suitable for health care assistants. If you are an RCN member and a health care assistant (HCA), assistant practitioner (AP), or health care support worker you can receive 40% discount on your delegate fee. HCA and AP discounts are not valid on events costing less than £60.00.  

Throughout the year the RCN organises conferences and seminars designed specifically to meet the needs of health care assistants, health care support workers and assistant practitioners. These events are included in forthcoming events which is constantly updated.  

Accommodation

For events that run for more than one day, the RCN often negotiates discounted rates on accommodation. Where relevant, details of accommodation can be found in the accommodation section of the event webpage.  

You may be able to book additional nights accommodation at the discounted rate. Please contact the conference organiser for further information.  

Abstract submissions and call for papers

Full guidelines for abstract submissions and calls for papers can be found in the abstract section of the event web page. Particular frequently asked questions regarding poster submission can be found in this poster guidelines document (Word 38KB). 

Number of submissions

There is no limit on the number of submissions you can make.  

Suitability

If you are unsure as to whether your paper or poster is suitable for the conference, please contact the conference committee. 

Acceptance of submission

Everyone will receive an email confirmation advising them whether the submission has been successful. Please therefore ensure that a current email address is supplied with every submission.  

Changes to your submission

If you wish to make changes to your submission you should contact the events organiser for further information. Your acceptance letter will include details of the final date for which changes need to be received by the conference organiser.  

Deadlines

If the submission deadline has passed, it may be possible to submit a late paper or poster. You should contact the conference organiser to discuss late submissions.  

Intellectual property

Queries regarding intellectual property with reference to submissions can be found in intellectual property FAQs (Word 37KB). 

Delegate places

All successful presenters must register as a delegate for the conference. In many cases you could be eligible for the member delegate rate. By registering as a delegate you will be able to network with other speakers and delegates, and benefit from the rest of the conference.  

Exhibition and sponsorship

If you would like to exhibit at any RCN event, or would like to discuss sponsorship opportunities contact Corporate Relations on 020 7647 3959 or visit the exhibitors section on the event webpage.