RCN Scotland comment on health board involvement with Patient Opinion

Published: 19 March 2013

Commenting on the announcement that all health boards will now be part of independent site Patient Opinion, RCN Scotland Associate Director, Norman Provan, said:

"We warmly welcome this announcement, which is a positive step in ensuring that patients remain at the heart of Scotland’s NHS.  It is only by listening to the views of patients, their families and carers that we can be sure that our NHS is delivering care that is truly person-centred.  All health boards must use the information gathered by Patient Opinion to look at patients’ experiences, respond to what patients are telling them, and share best practice to improve the service for everyone."

ENDS

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Notes to editors

The Royal College of Nursing (RCN) is the world’s largest professional organisation and trade union for nursing staff, with members in the NHS, independent and voluntary sectors. RCN Scotland promotes patient and nursing interests by campaigning on issues that affect our members, shaping national health policies, representing members on practice and employment issues and providing members with learning and development opportunities.  With around 39,000 members in Scotland, we are the voice of nursing.