RCN welcomes plans for more robust ratings system

Published: 28 November 2012

The Royal College of Nursing would support the introduction of a more comprehensive and robust rating system for hospitals and care homes in England that can reflect the quality of services and the patient experience.

The comments were made in response to Health Secretary Jeremy Hunt’s announcement of a review into Ofsted-style ratings for the NHS and social care.

RCN Chief Executive & General Secretary Dr Peter Carter said:

"We would like to see a more nuanced system than simply the 'friends and family' test that takes account of a wider range of factors and we look forward to seeing more details of this proposal.

"We know that as finances are squeezed, the quality of patient care is increasingly under threat. Increased transparency and more information for patients will help to ensure financial considerations do not override patient care.”

However, the RCN warns there is no substitute for having the right number of staff with the right skills in hospitals and care homes.