The benefits you can claim will depend on:
The type of benefit you can apply for will also depend on whether you live in an area where Universal Credit has been fully introduced.
Most benefits will be paid only from the date you apply, so it’s best to apply as soon as you know which ones to claim.
You can use a benefit calculator to help work out which benefits you’re likely to qualify for and how much will be paid.
The Better Off Calculator by Policy in Practice is easy to use. It will use your postcode to check if you are affected by Universal Credit and will tell you in your calculation results.
If you have difficulty understanding the results you can speak to an Adviser.
Once you know which benefits you might qualify for then you can normally find the claim forms online.
Here are some examples of benefits for jobseekers and low income households:
Universal Credit - for certain households, in Full Service Areas, with low income or no other income.
Housing Benefit – for households paying rent who are not eligible to apply for Universal Credit and have low income.
Contribution based Jobseeker’s Allowance – The non means-tested type of Jobseeker’s Allowance for those who have paid regular National Insurance.
Council Tax Reduction - also called Council Tax Support, for low income households. Check your council website.
Work and Child Tax Credits – new claims can only be made in areas which are not Universal Credit Full Service.
Pension Credit – for some adults who have reach State Pension age and have low income.
If you would like further advice on this subject, contact the lamplight team.
If you have an appointment booked with us, preparing will help you get the best from it.
Before contacting the service, we encourage you to view the advice guides located above as these may answer your query without the need to wait for an appointment.
To speak with someone about the Lamplight service call:
• RCN members can call RCN Direct on 0345 772 6100;
• Individuals not in RCN membership can call 0345 772 6200.
Lines are open 8:30am - 8:30pm, 7 days a week.
As the service is particular busy at present, you will be required to complete a pre-appointment questionnaire. Once this is completed, the Lamplight team will contact you regarding your query.
Please cancel your appointment if you can’t make it so someone else can have it. You can cancel by:
• Replying “CANCEL” to the text message that you receive confirming the time of your appointment.
• Emailing email@example.com with your name and time of appointment.
8:30am - 8:30pm, 7 days a week