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Feedback and complaints

At the RCN we are committed to listening to what members and customers tell us. We value all feedback – good or bad – because your experiences can help us deliver an even better service.

The RCN feedback and complaints guidance explains the complaints process and sets out the RCN's commitment to dealing with your feedback and complaints. Download RCN feedback and complaints procedure (PDF 228KB) [how to access PDF files]

You can send your feedback or complaints using the form below. If you are unsure what area of the RCN your comments relate to please select ‘other.’ Alternatively, you can contact a local RCN complaints administrator 

Please note all fields marked * are mandatory.

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Select the area of the RCN your feedback or complaint refers to:



Summary of feedback or complaint