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Patient focus - RCN support

Products and services

Here is an alphabetical listing of RCN products and services relating to this clinical governance theme. It is make clear in the description for each entry whether the product or service is available exclusively to RCN members.

Dementia: an online resource which supports the RCN's commitment to the care of people with dementia in general hospitals. The commitment sets out key principles and considerations for promoting a positive experience for people with dementia and their families and can be used by staff to help support improvements and make positive changes. View the commitment. The commitment is also supported by a range of resources that can be used by nursing staff to improve dementia care.

Dignity: an online resource which promotes dignified care and provides a range of resources to put this into practice. These resources will help to support a patient-centred approach to care and enable patients, their relatives and carers to feel in control and be able to make decisions for themselves.

  • The RCN's 'Dignity: at the heart of everything we do' campaign, launched in June 2008, provided support and direction to the UK's nursing workforce, as they delivered care for patients and clients of any health status in every setting. The campaign highlighted that dignity is the essence of nursing care and should be at the heart of the nursing profession.
  • Dignity in health care: explore this learning resource to strengthen your understanding and practice in promoting dignity for your patients or clients and your colleagues, wherever you work, and whatever your role is within the nursing family.

Diversity and equality: this online resource offers RCN members support and information on the broad spectrum of issues relating to valuing diversity and implementing equality of opportunity in the workplace.

Nutrition and hydration: this resource builds on the learning and activities from the RCN Nutrition Now Campaign and related initiatives across the UK, using the RCN Principles of Nursing Practice to illustrate the nursing contribution to good nutrition and hydration. It highlights what is known about the strategies required to improve nutritional care and signposts policy, guidance and tools across all four UK countries that support improvements in nutritional care. Examples and case studies demonstrate what can be achieved.

  • Nutrition Now was a clinical campaign launched by the RCN in April 2007 to raise standards of nutrition and hydration in hospitals and the community. This campaign gave nursing staff the practical tools, support and evidence they needed to make nutrition a priority in the area where they work.
  • Supporting people’s nutritional needs – getting started: this Learning Zone area has been primarily developed for health care assistants (HCAs) but is also a useful learning opportunity for student and registered nurses for updating their own practice. The focus is on general nutritional needs. RCN members will be able to access the additional links in the 'useful resources' section within these topics via the RCN e-library system using their membership number login.

Patient safety and human factors: an online resource which introduces you to a broad range of activities relating to patient safety and human factors. The resource signposts further resources and support available from the RCN, and provides an overview of the active patient agenda being pursued across the United Kingdom. This includes a section on preventing venous thromboembolism. 

  • Making sense of patient safety: a Learning Zone area which will help you to understand the scale and gravity of patient safety incidents in health care settings.

Principles of Nursing Practice
The Principles of Nursing Practice describe what everyone can expect from nursing practice whether colleagues, patient, their families or carers. They provide a framework for quality improvement initiatives. Principle C makes clear the importance of patient safety in delivering quality nursing care. You can find out more about this and the other Principles in this resource - how they were developed, how they are being used and how they can be measured.

Proud: the RCN is proud of the diversity within the nursing comunity. This campaign is part of the RCN's work to implement equality of opportunity and promote a human-rights based approach to health care.

Social inclusion: an online resource that focuses on the needs of specific groups of excluded people and hard-to-reach communities. The resource provides a set of principles for a socially inclusive approach to the delivery of nursing care. The sections on the different groups - asylum seekers and refugees, Gypsies and Travellers, homeless people, people with a learning disability, people with a mental health problem, people with an offending history, sex workers – help to highlight the issues faced by these individuals and communities and signpost resources that will support care appropriate to their needs.

Safeguarding
This resource aims to help RCN members locate information that is practical, useful, relevant and adaptable in different settings. Resources are arranged under the headings: adult; children and young people; vulnerable people; safeguarding professionals.

Whistleblowing hotline: this is an additional service for RCN members who have concerns over clinical and staff safety in the workplace. Registered nurses have a duty under the NMC to report concerns where patient care may be affected. It is important that nurses raise concerns directly with their employer.

Policy Unit: consultations

This section of the RCN website lists policy consultation documents that are currently active and enables members to participate in the RCN's response to those consultations.

The Policy Unit has also produced briefings on a wide range of issues which affect nurses and nursing. View policy briefings.