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Quality and Safety Bulletin

All the latest in quality and safety with the RCN's Quality and Safety Bulletin. 

If you'd like to keep up to date with all the latest in quality and safety, you can subscribe to the Quality and Safety Bulletin. The Bulletin highlights the professional work of the RCN and features all the latest news on the following: quality improvement, patient safety, evidence-based practice, patient and staff-focused care and eHealth.


How benchmarking can help you

The RCN has updated its benchmarking guidance for nursing staff working with children and young people. The guidance explains the advantages of benchmarking, provides a model of benchmarking and includes an example of benchmarking in practice. 

See: Understanding benchmarking

RCN highlights

The latest news from the RCN on professional issues including publications, policy briefings, events and NICE consultations.


RCN Policy Position on Language Testing

The RCN has published a position statement on language testing, presenting their view on the present use of the International English Language Testing System


Managing unacceptable behaviour

The RCN has launched new guidance on managing unacceptable behaviour. It provides guidance for reps who are subjected to unacceptable behaviour; and outlines what support is available to them.

Quality improvement

Learn more about developments in quality improvement through content giving practice examples, describing tools, learning through innovation and case studies, commentary and statistics.

Public Health England

Improving healthcare access for people with learning disabilities

Public Health England has launched a suite of guidance outlines how social care staff can help people with learning disabilities get better access to medical services.

King's Fund

Making the case for quality improvement

The King's Fund report Making the case for quality improvement outlines 10 lessons for NHS leaders and provide a starting point for those seeking to embed quality improvement in their work.

Patient safety

Follow this theme to discover what patient safety means as a practice. We share learning from practitioners, and researchers and findings from the developing field of human factors in healthcare.

Department of Health

Guidance for the implementation of changes to police powers and places of safety provisions in the Mental Health Act 1983

Guidance from the Department of Health has outlined changes to police powers and new guidance on appropriate places of safety for people experiencing a mental health crisis.

NHS England

Blog: why taking fewer antibiotics is good for you

NHS England has launched a national health campaign Keep Antibiotics Working to reduce the over prescribing of antibiotics. Bacteria are becoming increasingly resistant to antibiotics and there is a growing need to reverse this trend.

Evidence based practice

This theme explores what it means to practise in line with best available evidence. It highlights evidence based practice guidelines, research and other tools and updates on evidence based techniques and processes from across the UK. International content from credible resources is also included.


NICE Guideline NG77 Cataracts in adults: management

This guideline covers managing cataracts in adults aged 18 and over. It aims to improve care before, during and after cataract surgery by optimising service organisation, referral and surgical management, and reducing complications.

University of East Anglia

Are you a clinician working with children and adolescents?

Would you be interested in taking part in an online research study looking at post-traumatic stress disorder in childhood: A survey of the training needs of clinicians and predictors of evidence-based practice. The University of East Anglia would like to invite you to take part in an online research study exploring the training and supervision needs of clinicians working with children and adolescents experiencing Post-traumatic stress disorder (PTSD).

Patient focus

Patient focus looks at the issues that relate to partnership working and shared decision making. It covers people’s human rights including the right to privacy and confidentiality.

Department of Health

Accelerated access scheme means patients will get new treatments faster

The government has announced a new fast-track route into the NHS for “breakthrough” medicines and technologies. This will speed up the time it takes for patients to benefit from ground-breaking products for conditions such as cancer, dementia and diabetes.


Greater access and consistency: What people want from health and social care services

The Healthwatch network heard from 341,000 people, carers and staff during the last year about what they think of health and social care services. The report finds that whilst many people are getting the support they need, there is great variation in the availability and quality of services across the country.


eHealth covers the ways technologies can act as key enablers in delivering healthcare in today’s society. It’s much more than any one type of technology or device. We are seeing the appearance of new operational models supported by technology.

Journal of Medical Internet Research

What is eHealth?

This study aimed to develop a conceptual practice-based model of eHealth to support health professionals in applying eHealth to their particular professional or discipline contexts.

Macmillan Cancer Support

Digital nurse appointed to combat ‘fake news’

Macmillan Cancer support has appointed a digital nurse to help combat ‘fake news’ online after it feared patients turned to Google for self-diagnosis. The article mentions the RCN’s “Every nurse is an E-nurse” campaign.

Staff focus

This theme highlights health and morale of the workforce. A positive working environment benefits staff and patients. Creating the best possible working conditions for nursing staff enables them to deliver the highest standards of patient care.

Health Foundation

Rising pressure: the NHS workforce challenge

This report finds that national policy and planning for the NHS workforce in England is not fit for purpose, with high staff turnover and instability across the NHS, and a drop in the number of trainee nurses.

Royal College of Midwives

Agency, bank and overtime spending in UK maternity units in 2016

This report finds that NHS spending on temporary staffing in midwifery reached more than £97 million in 2016. It argues that the current shortage of midwives and pay restraint are contributory factors to the increasing reliance on temporary staffing.

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Quality and Safety eBulletin

Issue 78, 9 November 2017



Resilience: a nurse's guide to survival 

This event brings together experts on resilience in health care including Michael Traynor, author of "Critical Resilience for Nurses" to argue for a more critical, psychosocial perspective on resilience at work.

Find out more