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Patient focus

The latest news from the patient's perspective

Looking at the issues that relate to partnership working and shared decision making.

This theme looks at the issues that relate to partnership working and shared decision making. It covers people’s human rights including the right to privacy and confidentiality.

Patient focus

Health Expectations

Involved, inputting or informing: “Shared” decision making in adult mental health care

The idea of including patients and families in the decision making process is now generally accepted, but how to achieve this is not always clear and some settings of conditions may appear to make it more difficult to achieve.


Home care: what people told Healthwatch about their experiences

This report analyses the experiences of people who use home care services, their families and front line staff across England. It finds that whilst many people have positive experiences, there is space for improvement .

Institute for Fiscal Studies

Divided by choice? Private providers, patient choice and hospital sorting in the NHS

This study finds that post-reform, poor and ethnic minority patients were much less likely to choose private hospitals; and that the key factors in choice related to the geographic distribution of hospitals and health-based criteria for treatment from private providers.

International Journal for Quality in Health Care

Using patient-reported outcome measurement to improve patient care

This paper is an overview and “an introduction to the use and value of patient-reported outcome measures [PROMs] in quality improvement” and that they seek to offer give practical guidance and resources on the use of PROMs for quality improvement.

King’s Fund

What does the public think of the NHS?

This report explores public attitudes towards the health service. It finds that despite the significant challenges it faces, the NHS still holds strong support amongst the majority of the general public with 66 per cent of respondents stating that they would be willing to pay more taxes in order to fund the NHS.

King's Fund

Developing accountable care systems

The health system in Canterbury, New Zealand, has undertaken a significant programme of transformation over the past decade. As a result of the changes, the health system is supporting more people in their homes and communities and has moderated demand for hospital care, particularly among older people.

NHS England

International NHS competition sets out the winning design for life

People could get discounts off their shopping in exchange for exercising as part of plans that have won an international healthy living challenge laid down by NHS England.


People's experience in adult social care services: improving the experience of care for people using adult social care services

This draft guideline provides evidence-based recommendations with the aim of improving adults' experiences of social care services. The consultation will close on 3 October 2017.

Social Care Institute for Excellence

Improving personalisation in care homes - Action planning tool

This action planning tool is for managers and owners of care homes for older people. Care home managers will be able to use the tool to support good conversations with residents and staff, and identify the improvements that will make the most difference to people’s quality of life.

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