All requests must be made via the online request form. In cases of accessibility issues a member of RCN LAS staff can complete the form on the requestor’s behalf.
RCN members are entitled to 15 minutes of free search time. After this they will have to pay for a further hour at the same rate as members of the public.
Members of the public can request an hour’s search at the rate of £20.
Up to four names will be searched for. Should the search prove to be difficult the requestor’s permission will be sought to search for a further hour. This extra hour will also incur a charge of £20. Payment will not be taken without the requestor’s permission.
Payment details will be taken once the request has been received; searches will not be started until payment has been received and processed. All payments are non-refundable.
Only RCN records will be searched, and only those records that fall within the scope of public access.
If a search is unlikely to produce results (for example due data protection law) the requestor will be contacted before the search is conducted.
A full report of the searches conducted and the results found will be sent to the requestor within 10 working days, regardless of whether the searches were successful or not. Reports will be sent as PDF attachments via email unless it is requested they are sent as hard copy via post.
If the searches are unsuccessful suggestions for other resources will be provided to assist further research conducted by the requestor.