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Making a personal injury claim

Need to make a claim?

This service is free for RCN members if you're in membership at the time of the incident, regardless of whether your claim is successful or not - meaning you will receive 100% of the compensation awarded.

Every year we help thousands of members make claims to fix the damage caused by others. The process is straightforward and as stress-free as possible.

Strict deadlines apply to personal injury claims, so if you think you may need to claim get in touch today on 0345 772 6100.

Friends and family claims

We are now able to offer tailored legal advice and representation to members’ friends and their families in relation to personal injury claims.

Claims are funded by way of a conditional fee agreement between the non-member and our selected partners, RCNLaw in England and Wales and Alba Claims in Scotland. Payment of the policy premium can be deferred until the claim is settled, so no upfront costs.

Claimants will receive at least 75% of the compensation awarded.


  • The claim must be valued at a minimum of £1,000 (the current Small Claims Limit set by the Courts)
  • The prospects of success must be at least 51%
  • The injury must have occurred within the past three years
  • For membership cover, members must have been in membership at the time of the incident (n.b. members not in membership at the time of the incident can use the Friends and Family service instead)

RCN members in England, Scotland and Wales: please contact us on 0345 772 6100One of our advisers will take the relevant information from you over the phone.

Friends and Family in England, Wales and Scotland: please complete this form and register with us.

RCN members in Northern Ireland, the Channel Islands and the Isle of Man: please contact us on 0345 772 6100One of our advisers will take the relevant information from you over the phone.
(Please note we are unable to offer legal support for non-work related injuries for members in these areas). 

Strict deadlines apply to personal injury claims, so if you think you need to claim - contact us today.

Other support available

Alongside processing your claim, we can also offer RCN members emotional support and counselling to help during difficult times. Find out more about our member support services here.

If you have just been hurt, you can access our extensive advice about personal injury and accidents at work here including practical steps to take in the aftermath of an injury. 

Road traffic accidents happen every day, many of which result in injuries to the driver and/or passenger(s), ranging from whiplash and broken bones to serious head and spinal injuries.

Our expert team have a wealth of experience in road traffic accident claims, ensuring you are fully compensated for:

  • Injuries sustained;
  • Loss of income;
  • Medical expenses;
  • Rehabilitation.

If you’ve been injured in a road traffic accident that wasn’t your fault, contact our team of personal injury specialists who are dedicated to getting the best results for you. 

Tip: Before you purchase (or when renewing) your car insurance with any provider, check if you are paying extra for a BTE (Before The Event) legal cover product. It may be that you can save money by utilising the RCN’s personal injury claims service provided by RCNLaw (subject to small claims limits and being in membership at the time of the accident).

All employers have a duty of care to protect their employees against injury or accidents at work.

Some of the most common injuries in the workplace results from:

  • Slips or trips;
  • Falls from a height;
  • Heavy lifting;
  • Defective equipment.
If you have suffered an injury through an accident in the workplace that wasn’t your fault, our expert legal team can help you to get the compensation that you deserve.

Owners have a duty of care to ensure their premises are in a reasonable, safe condition to prevent injuries, however accidents in public places are common.

Our personal injury team deal with a range of public liability claims such as:

  • Slips or trips in restaurants, supermarkets, shopping centres and car parks;
  • Falls resulting from defective pavements, untreated ice or potholes;
  • Injuries following beauty treatments.
Contact us today if you have been injured in a public place as you may be entitled to receive compensation.

There are many forms of criminal injury which can be devastating and effect many areas of your life.

If you have been a victim of crime which has resulted in injury, our professional team can expertly and patiently guide you through the process of claiming for compensation.

Alongside progressing your claim, we can also offer you support and counselling to help during this difficult time. 

Employers have a duty to protect all employees from any risks and to provide a safe place in which to work.
We have dealt with a number of workplace illness and disease claims such as:
  • Work related cancer;
  • Asbestos related illnesses;
  • Noise injuries;
  • Vibration injuries. 
Our experienced team will investigate your claim thoroughly and with care, in order to establish a breach of duty. We will guide and help you to get the right financial and emotional support that you need and deserve.

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Member stories

Read real-life cases where we've secured compensation for members after an injury.

Personal injury claims support is provided by:

RCN Law logo

Anderson Strathern logo