Royal College of Nursing Representing nurses and nursing, promoting excellence in practice, shaping health policies

Meet the Team

Kerryn Reynolds

RCN Critical care and Flight Nurse Forum Chair

Director of Nursing – Assistance EMEA, International SOS

Kerryn McGowran is the Director of Nursing – Assistance- Europe, Middle East and Africa at International SOS in London. Since joining International SOS 14 years ago, Kerryn has held progressively more senior roles in medical assistance with experience working on and managing both corporate and Government contracts, including the US Military contract TRICARE. She has extensive practical experience as a flight nurse transferring patients on commercial airlines for the company, and developing and implementing the medical transportation process regionally. In her current role she is responsible for the professional leadership of a large team of nursing staff across Europe, Middle East and Africa.

Kerryn has been a steering member on the  Critical care and Flight Nurse forum committee since 2014, and has been elected as Chair in March 2019. She is passionate about promoting education, developing standards and promoting the incredible work that nurses deliver in critical care and the medical assistance and aviation industry.

Originally from Western Australia, Kerryn has a Bachelor of Science - Nursing from Curtin University, and a strong background in emergency department and hospital based medicine in Australia and the UK – both NHS and private sectors.. She holds a Diploma in Tropical Nursing from the London School of Hygiene and Tropical Medicine, and has completed further Leadership and Management studies at the Singapore Management University.

Helen Ballantyne PG Dip BSc (Hons) RN RVN

Transplant High Dependency Unit , Addenbrookes Hospital, Cambridge

After graduating with a degree in Pharmacology in 2002, Helen qualified as Registered Veterinary Nurse in 2005, after a wide range of experience nursing animals, she decided to swap species! 

In 2013 she qualified as a human centered nurse, starting her career working in cardiothoracic intensive care. After two years in ITU, she moved to the transplant team providing specialist support to patients and their families' pre and post cardiothoracic transplant. She was also a member of the National Organ Retrieval Service, on call to facilitate the collection of cariothoraric organs from deceased donors. She then moved to the Transplant High Dependency Unit at Addenbrookes Hospital, Cambridge. 

Her current role has consolidated her transplant nursing experience as a Clinical Nurse Specialist for Living Kidney Donation. She supports living kidney donors through the process of donation and organises kidney transplant surgeries. As part of this role, she also works a Transplant Coordinator managing the logistics of matching, retrieving and transplanting abdominal organs from deceased donors. 

Helen's particular areas of interest include the psychological impact of intensive care, clinical debriefing and working with animals in the therapeutic environment. Helen remains a Registered Veterinary Nurse and has developed a strong interest in the principles of One Health. Her first textbook, Veterinary Nursing Care Plans: Theory and Practice was published in 2018. She is also halfway through her MSc in Healthcare Management. 

Dawn Heeger

Medical Case Manager and Flight Nurse  - CLCA Assistance

After graduating from the University of Brighton as an adult nurse, Dawn worked within an intensive care unit in Sussex. During this time she did a rotation between general ICU, Cardiac ICU and Neuro ICU.

After five years in the NHS, Dawn went to work for a medical assistance company as a medical case manager and flight nurse and has done so for the past 8 years. She was the Chief Nurse at Intana Assist during this time.

Dawn has a keen interest in the education and training of new flight nurses and her objective is to provide relevant training for new flight nurses, and medical case managers into the industry.

Her motivation for joining the forum was to create a networking group for senior nurses within the industry to facilitate the exchange of information that will help to set standards within the aviation industry for all flight medical crew.

Dominic Rose

Chief Flight Nurse, Capital Air Ambulances and Senior Intensive care nurse Southmead Hospital, Bristol

Dominic has worked with Capital Air Ambulance since 2012 when, at the time, he also worked as a senior nurse at the Southmead Hospital in Bristol. 

He joined Capital initially as a part-time Flight Nurse Coordinator with enormous critical care and major trauma experience. Since then he has acquired significant experience in aeromedical transport and also in the logistics, management and organization of patient transfers and retrievals. His role also includes CQC and EURAMI compliance management, teaching aeromedical and life support skills, with a particular interest in clinical simulation.

Despite his full-time position at Capital as the Chief Flight Nurse, Dominic remains an intensive care nurse for the NHS in Bristol.

Ricky Sherriff-Short RN, BN

Registered Nurse - Critical Care Unit Queen Elizabeth Hospital, Glasgow

After a varied and target driven career as a Recruitment Consultant specialising in public sector high volume recruitment Ricky took the decision to change direction.  Recruitment provided him with various opportunities in networking, people management, negotiation and developing relationships.  It was these skills that he felt would easily transition to a career in nursing and continue to allow him to work in a role that involved social contact. 

As a mature student Ricky qualified in 2009 and initially worked within the Plastics and Burns wards in Canniesburn Unit within Glasgow Royal Infirmary.  In 2012 he moved to Acute Neurology within the Institute of Neurosciences in the Southern General.  

In 2013 Ricky applied for a secondment in the RCN as a professional officer, this was an incredibly enjoyable post which allowed him to develop skills within professional practice, networking, recruitment and promoting and facilitating change. 

Following this secondment Ricky became a Charge Nurse in surgical receiving and had the opportunity to up skill within Critical Care.  Since then Ricky has developed a keen interest in the area and as a staff nurse within the largest critical care unit in Scotland, he is keen to promote and share practice of critical care nursing.  

Despite maintaining a Branch chair role and active steward/safety role within Greater Glasgow NHS, Ricky remains passionate about his clinical commitments within Critical care, and as an experienced nurse he is able to recognise the limitations and opportunities to promote this area of nursing.

Kim Williamson

Band 7 Critical Care Outreach Nurse practitioner – Frimley Park Hospital 

Kim completed her nursing degree at Leeds University and qualified in 2000.  She spent the first few years in a variety of medical and surgical areas, then after a few months exploring the world she found her passion for critical care nursing in 2005.  After five years in ICU, learning and studying she entered the world of critical care outreach where she is actively working to date. She completed her 

Kim has an absolute passion for critical care and outreach and the fact that each and every day very day is different; from attending emergency calls, delivering teaching, assessing ICU admissions or seeing patients who have left ICU alongside supporting ward staff to best look after their sick patients the role is endlessly variable and rewarding.

Kim is a UK Resuscitation Advanced Life Support instructor so also spends time teaching a variety of life support courses in addition to being a link in her unit for critical care transfers.  Kim completed her BSc Clinical Practice (Intensive Care) University of Surrey (May 2010), and about to complete her MSc in advanced practice in December 2019.

Given her expertise and strong background in critical care and outreach nursing, Kim is really looking forward to working with the steering committee to help support our members and further drive standards and competence in this field of nursing nationally. 


Professional Lead: Suman Shrestha

Page last updated - 12/03/2020