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District nurse Gail Goddard tells us why, for her, being there for others is what Christmas is all about

I’ve worked on Christmas Day for 28 of the last 29 years. It’s always felt like the right thing to do. I like Christmas too. I dress up in a Christmas coat and do house visits to patients I know will be largely on their own that day. They might have carers come in, but often those carers don’t have much time to spend with them. Doing a leg dressing gives you the chance to have a decent chat with someone and provide that human contact.
 
Inevitably, on Christmas Eve, we have a huge influx of people added to our caseload as they’re discharged from hospital in time for the festivities. That can be quite stressful, because no matter how well you plan discharges, there always seem to be some issues. Either a drug chart will be missing, or the patient has left hospital without the right medication and it’s a struggle to get it sorted.
 
So, there’s a lot of problem solving over the Christmas period. You have to think on your feet and be flexible, which is what district nurses do best. 

Perhaps the hardest but nicest thing about working on Christmas Day is tending to the needs of palliative care patients whose final wish is to die at home. It can be heart-breaking, not so much for that person, as we hope to have given them a good death, but for their families, who then associate that day with the death of their loved one.

Working at Christmas can be challenging, but also lovely

But it can also be a very beautiful time. Seeing families together, everyone sitting around their relative chatting, knowing that, even though they may not be responsive, that person will die surrounded by the people they love. It’s a privilege to be a part of enabling that to happen.
 
As a district nurse at Christmas, I do a lot of reflecting, often in my car driving between patients. That’s my time to digest everything. I try not to take that emotion home, it doesn’t seem right. 

So, working at Christmas can be challenging, but also lovely. I guess, if you didn’t love what you do, you wouldn’t do it and I just think we, as district nurses, have the gift of being able to make life better for somebody, even for the briefest of moments. 

There’s nothing quite like seeing a lonely older person’s face light up when you take them a treat of chocolate or cake that day. That for me, is what Christmas is about. 

We asked our social media followers what highs and lows come with working during the festive period and asked them to send in a picture of things looking jolly

As Christmas is considered a time for giving and sharing, being able to provide care and support to others, especially those who have nobody, is one of the blessings. @amycrompton1191

A high is watching a usually stern consultant put on a Santa hat and line up his reindeer (nurses) to go about his deliveries (ward round) - we are paediatrics after all. The lows are missing out on the last-minute get-together of all your mates at home for Christmas and your child’s panto. @ericasmart

Hospital decorated as Santa's grotto

Paediatric Critical Care, Royal Manchester Children's Hospital

Every bit of care seems that little bit extra special. But seeing people who have nobody, alone at Christmas and in hospital, is low. @STJTurnface

It’s never great spending time away from your loved ones on Christmas Day, but spreading the Christmas cheer in A&E and knowing that you’ve made an impact on someone’s day and touched their life makes me smile. @mountgirl77

Nursing team cheery at Christmas

Picture submitted by Katie Mackay

The highs would be Christmas itself, the festive and fun atmosphere the amazing nurses and clinical staff create for the patients. The lows would be seeing patients on their own with no visitors. It's heart-breaking. @JayJansenNHS

Being able to sit down and have Christmas dinner with our patients is a high, but we’re also missing out with our own families. @bryonie13

Christmas decorations in hospital

Balhousie St Ronans care home, Dundee

Highs: supporting children and young people who are in hospital over the festive period. Lows: knowing we’d all prefer to be with our loved ones. @DannGooding

It’s good getting into the festive spirit, with colleagues bringing in food treats and getting a bit of extra pay on some shifts. The lows are missing family and friends and knowing many patients and families might have a really tough time for different reasons. @jomwlever

Merry Christmas from the RCN!

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