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NHS Wales Staff Survey 2016

9 Dec 2016

Tina Donnelly responds to the results of the NHS Wales Staff Survey 2016

Following the results of the NHS Wales Staff Survey 2016, Tina Donnelly, Director, RCN Wales said: 

“The RCN welcomes the survey as it assesses NHS staff perceptions of their working lives and service delivery to patients. The staff are the most important resource of the National Health Service."

"Seventy-five percent of NHS staff say that the care of patients/service users is their organisation’s top priority. This is a very positive message for the people of Wales."

"Almost 90% of respondents believe that their role makes a difference to patients while 78% are satisfied with the care they provide." 

"In addition, the scores for line managers and senior manager respondents have all improved from three years ago. For example, 80% of respondents say that their line manager treats them with respect (up from 75% in 2013); and 61% of staff say that senior managers are committed to patient care (up from 49% in 2013)."

"However, it also tells us that there are still some challenges, specifically around resources;  48% of staff say that they cannot meet all the conflicting demands on their time; 57% say that they have adequate materials, supplies and equipment to do their work; and significantly only 30% say that there are enough staff for them to do their job properly."

"We are encouraged by the results of the survey and looking forward to working collaboratively with the Welsh Government, health board and NHS trusts to enhance patient outcomes and improve the working lives of NHS Wales’s staff."

"However, a key area for development is to enable NHS Staff to be able to do their job properly. Staffing is an issue."