David Cozens, RCN Regional Officer, said:
“The Care Quality Commission’s (CQC) criticism of the Emergency Department at the Queen Alexandra Hospital makes for very grim reading but it does not come as a surprise – the RCN has been raising serious concerns regarding this department for many months.
“It is completely unacceptable for patient safety to be put at risk, and we know that nursing staff are working under extreme pressures, battling to provide the best possible care in an incredibly challenging environment.
“The trust has implemented changes to management and has action plans in place but, as the CQC highlights, it cannot solve this problem on its own and will need support from other local health and social care services. Flow through the hospital must also be improved, to ensure that patients can be admitted promptly, and ease the pressure on the Emergency Department.
“It is vital that these problems are addressed so that patients have access to the best possible care.”