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Patient focus

The latest news from the patient's perspective

Looking at the issues that relate to partnership working and shared decision making.

This theme looks at the issues that relate to partnership working and shared decision making. It covers people’s human rights including the right to privacy and confidentiality.

Patient focus

BMJ Quality and Safety

Patient experience of general practice and use of emergency hospital services in England

The UK Government has introduced several national policies to improve access to primary care. This study examined associations between patient experience of general practice and rates of visits to accident and emergency (A&E) departments and emergency hospital admissions in England.

Deeble Institute

The #hellomynameis story: ‘Through adversity comes legacy’

This Perspectives Brief has been written by Chris Pointon, the co-founder of the #hellomynameis campaign and husband of the late Dr. Kate Granger MBE. In this brief he discusses some of the personal challenges and rewards of running a social media campaign and the importance of patient-centred and compassionate care.

Hospice UK

Building on the best

Building on the best was a 2-year partnership programme (March 2016 - March 2018) between Hospice UK, Macmillan Cancer Support and in Scotland the Scottish Partnership for Palliative Care aimed to enhance existing care in hospital settings across the UK by embedding compassion and choice for everybody at the end of life.


Pineapple tacos, duck doughnuts and apple beer: how cancer patients are being tempted to eat well

Chemotherapy can ruin people’s experience of food. Now chefs and scientists are devising healthy recipes to counter the treatment’s effects.


UK heatwave: Intervene to protect patients in overheated hospitals, Labour urges government

Labour has called on ministers to intervene urgently to keep patients safe during the heatwave amid stark warnings over extreme temperatures on the wards. Nurses have reported that vulnerable patients and relatives are passing out and vomiting in overheated hospitals, where temperatures have soared.

NICE quality standard

People's experience using adult social care services: quality standard

This is now open for consultation. It covers the experience of adults using social care services in all settings, including people's own homes, residential care and community settings. It aims to help people understand what care they can expect and to improve their experience by supporting them to make decisions about their care. The closing date for comments is 16 August 2018.

NHS England

Satisfaction with NHS cancer care at record high, national patient survey reveals

With survival rates at an all-time high, the national cancer patient survey has revealed the best results in its history with almost 70,000 patients rating their overall care nine out of ten.Overall ratings continue to improve, with year on year increases in reported positive experience.

NHS England

Tasting life on the front line

NHS England’s Director for Patient Experience finds out just what it’s like at the NHS coalface as a HelpForce volunteer at London’s busy Chelsea and Westminster Hospital.


New research set to support young people with symptoms of borderline personality disorder

A team led by clinicians from Norfolk and Suffolk NHS Foundation Trust (NSFT) has been awarded NIHR funding to carry out pioneering research to investigate how to improve the support available to young people experiencing symptoms of borderline personality disorder (BPD).

Professional Record Standards Body

How personalised care can change the future of care for people with learning disabilities

Cally Ward explains how personalised care is supporting her son Michael, and could revolutionise care for others like him. “Technology can help to support this, but we also need different professionals to understand the importance of sharing the right information about the people they care for.”

Public Health England

Hospital vending machines: helping people make healthier choices

Obesity-related illness costs the NHS around £6.1 billion per year. This trial at Leeds Teaching Hospitals NHS Trust used 17 cold drink and mixed-snack vending machines to test whether changing the availability or positioning of products within the vending machines could encourage healthier choices and whether this approach was economically viable.

Royal College of Surgeons

Thousands of groin hernia patients left in pain and at risk of complications by NHS, warn surgeons

Thousands of predominately-male patients are being made to suffer in pain and, in rare cases, are at risk of death due to the NHS restricting access to groin (inguinal) hernia operations.

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