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Patient focus

The latest news from the patient's perspective

Looking at the issues that relate to partnership working and shared decision making.

This theme looks at the issues that relate to partnership working and shared decision making. It covers people’s human rights including the right to privacy and confidentiality.

Patient focus


Patient insights on cancer care: opportunities for improving efficiency

Almost 4,000 cancer patients and caregivers from more than 10 countries across the world responded to a survey to share their experiences of cancer care. While most reported that their needs were sufficiently addressed during their care, they highlighted some specific areas where they encountered inefficiency.

Health Foundation

Involving patients and the public in research

The Health Foundation has published a report on the role of public and patient involvement in research.


Healthwatch charts experience of service users with a sensory impairment

In the UK, almost 2 million people are living with sight loss. Find out what people have said it is like using NHS services when you have a sensory impairment or loss.


People want more control and choice over health decisions

Nearly 700 people in Birmingham and Solihull told their local Healthwatch about the changes that they would like to see made to their local NHS after the Government's promise to invest billions into services.

NHS England

The GP Patient Survey (GPS)

An England-wide survey, providing GP practice-level data about patients’ experiences of general practice.


Patient experience in adult NHS services

This quality standard covers improving the quality of the patient experience for people who use adult NHS services. It describes high-quality care in priority areas for improvement.


Service user experience in adult mental health services

This updated quality standard covers improving the experience of people using adult NHS mental health services. It describes high-quality care in priority areas for improvement.

Patient Experience Journal

The Role of Technology and Innovation in Patient Experience

This latest special issue of Patient Experience Journal focuses on the role of technology and innovation in patient experience. The articles included in this issue will help you to think about the ideas of innovation and health information technology (HIT) in some new and interesting ways.

Quality matters

Unlocking capacity – a new digital resource

This resource promotes good quality, person-centred care through collaborative working across health and adult social care. It includes case studies to help people navigate adult social care. The resource has been produced by a number of national Quality Matters partner organisations, including SCIE.

The Healthcare Improvement Studies Institute (THIS.Institute)

Involving patients and the public in research

This learning report aims to build a better understanding of the role of patient and public involvement (PPI) in research, thereby helping ensure meaningful involvement that has tangible impacts and mitigates against undesired consequences.

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