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Quality improvement

Quality improvement processes and techniques

Highlighting developments in quality improvement.

Learn more about developments in quality improvement through content giving practice examples, describing tools, learning through innovation and case studies, commentary and statistics.

Audit, reviews, legislation, inspections and regulation

Health Education England

New Health Education England Mandate defines goals for 2019-2020

Health Education England has been given its mandate by the Government, showing its fundamental role in helping to improve the quality of healthcare and create more fulfilling roles and careers for those working in the health service.

Healthcare Inspectorate Wales

National review of maternity services

Healthcare Inspectorate Wales has launched a national review of maternity services across Wales. The review will run from June 2019 to summer 2020 when we will publish an all-Wales report.


National Audit of Dementia

There are 850,000 people living with dementia in the UK. This is expected to rise to one million by 2025 and continue to increase to two million by 2051. This report presents the Round 4 results of the National Audit of Dementia. The care and support of people with dementia remains a key priority in England and Wales.


National Bowel Cancer Audit Short Report – End of Life

This short report aims to look at patients diagnosed with colorectal cancer who were at ‘End of Life’ (defined as identified as being likely to die within 12 months). Concerns have been raised about the variation in the quality of end of life care received by patients.

NHS England

NHS Mental Health Implementation Plan 2019/20 – 2023/24

This document provides details of a new framework to help deliver on the commitment to pursue the most ambitious transformation of mental health care, at the local level.

Public Health England

Prevention concordat for better mental health: consensus statement

This document: explains the prevention concordat for better mental health, describes the shared commitment of the organisations involved and provides a list of all signatory organisations.

Guidance, innovation and tools

Department of Health and Social Care

Creating the right framework to realise the benefits for patients and the NHS where data underpins innovation

This guidance sets out how the NHS should engage with researchers and innovators when entering into data partnerships to benefit patients and the NHS.

Health Foundation

10 innovation projects

The Health Foundation has selected 10 projects to take part in the third round of its Advancing Applied Analytics programme – which aims to improve analytical capability in support of health and care services.

NHS Digital

Latest experimental statistics about female genital mutilation

The Female Genital Mutilation (FGM) Enhanced Dataset collates data collected by healthcare providers1 in England, including acute hospital providers, mental health providers and GP practices on the recording of FGM.

NHS England

Young people among those set to benefit from lifesaving heart op as part of the NHS Long Term Plan

Thousands of people are set to benefit from an innovative new heart procedure to prevent strokes in younger people. The new treatment tackles ‘hole in the heart’.

NHS England

Improving Access to Urgent Treatment Centres using the Directory of Services

This guide is designed to provide practical information to urgent care Providers, Commissioners, Directory of Services (DoS) Leads and NHS 111 contact centres/Integrated Urgent Care (IUC) services on how they can use the DoS to improve access for patients to Urgent Treatment Centre (UTC) services and other services expected to meet the UTC standards.

Royal College of General Practitioners

Physical activity and lifestyle toolkit

This toolkit has been designed by the RCGPs in partnership with Sport England, to be used by primary care professionals in the UK. Any health professional concerned about their own activity levels may find the toolkit useful. The toolkit is designed to have something for all clinicians. Quickly browse the quick reference section or explore certain resources in more detail.

Practice examples and case studies

Housing Learning and Improvement Network

Going the extra step: a compendium of best practice in dementia care

This case study report provides examples of extra care schemes and other housing-related community services supporting people with dementia to develop meaningful relationships to reduce social isolation and loneliness.

NHS England

Mental health trusts work in partnership to support people affected by eating disorders

CONNECT: the West Yorkshire and Harrogate Adult Eating Disorders Service is a regional service aimed at improving care for adults with eating disorders. It offers a variety of treatment options based on a person’s needs. This case study describes the service provided by a partnership of four mental health trusts.

NHS England

Case study: working in a multidisciplinary team

A case study from NHS England shows how wider teams of clinicians, social workers and other health and care professionals could help people to avoid hospital.

Reports, commentary and statistics

Centre for Mental Health

Arm in arm

Voluntary and community organisations provide essential support for people’s mental health, but financial pressures are putting them under severe strain. This report warns that voluntary and community organisations face numerous financial barriers, short-term and ‘more for less’ contracts, unpredictable and delayed decision-making, and the unintended consequences of national policies.

Department of Health and Social Care

Chief Medical Officer annual report 2019: partnering for progress

Chief Medical Officer Professor Dame Sally Davies’ latest report considers current and future UK engagement with global health. The report consists of 21 letters from global health leaders to Dame Sally, and her responding summary, recommendations and epilogue.

Department of Health and Social Care

Carers Action Plan 2018-2020: one-year on progress review

This report highlights the progress that has been made in increasing support for carers. The cross-government action plan was published in June 2018. It sets out the government’s commitment to supporting carers through 64 actions across five priorities.

Food, Farming and Countryside Commission

Our future in the land

This report argues that action must be taken in the next ten years to prevent the collapse of ecosystems, to recover and regenerate nature, and to restore people’s health and wellbeing. It looks at the costs of diet-related illness to the NHS, and in lost work and benefits.

Genetic Alliance UK

Fixing the present, building for the future: newborn screening for rare conditions

This report contains recommendations to adapt decision-making to fit rare diseases, to embrace the potential of screening as a rare disease identification system, and to take advantage of developments in technology.

Health Foundation

Emergency admissions to hospital from care homes: how often and what for?

Reducing emergency admissions from care homes has the potential to reduce pressure on hospitals. This is a significant national policy focus, as demonstrated by a strong commitment to improve support in care homes in the NHS Long Term Plan.

House of Commons Library

Tackling loneliness

The government's Loneliness Strategy was published in October 2018. This briefing: explains the Strategy; the steps taken so far by the government; looks at research into the causes and impact of loneliness and possible interventions; and briefly outlines the situation in Wales, Scotland and Northern Ireland. The briefing is accompanied by a reading list.


Stay #TempAware during the heatwave

As the great British summer continues to surprise with endless scorching rays, NICE is calling on those who work or volunteer in health and adult social care services to be #TempAware so that older citizens, and people living with disabilities or in vulnerable circumstances, stay cool and are appropriately supported.

Public Health England

Advancing our health: prevention in the 2020s

The government’s Green Paper proposes a shift in focus from cure to prevention. The consultation paper proposes measures that place less emphasis on how long people live and more on the more important measure of how long people live in good health.

Public Health England

Supporting the health system to reduce inequalities in screening: PHE screening inequalities strategy

This strategy is aimed at supporting local screening services, commissioners and others involved in the provision of screening to address inequalities.

Public Health England

Whole systems approach to obesity: a guide to support local approaches to promoting a healthy weight

This guidance is intended for local authorities and partners, including the NHS, local businesses and the community and voluntary sector. The guide covers: the role of local authorities; the benefits of taking a whole systems approach; and the six-phase process - each phase provides practical support.

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