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Quality improvement

Quality improvement processes and techniques

Highlighting developments in quality improvement.

Learn more about developments in quality improvement through content giving practice examples, describing tools, learning through innovation and case studies, commentary and statistics.

Audit, reviews, legislation, inspections and regulation

Care Quality Commission

A constant state of readiness is the best cure for CQC anxiety - podcast

This year CQC has simplified the inspection regime so that the 96% of GP practices that are already rated good or outstanding get an annual phone call with site visits at up to five-year intervals.

Department of Health and Social Care

New hospital building programme announced

New hospital building programme to ensure the NHS’s hospital estate supports the provision of world-class healthcare services for patients.

Healthcare Inspectorate Wales

Online primary care- joint statement from regulators

The regulators of healthcare services across the UK have published a joint statement regarding the provision of online primary care.

House of Commons Committee of Public Accounts

Penalty charge notices in healthcare

This report finds that the current PCN process penalises those who fail to navigate the complex exemption criteria and neglects clear evidence of abuse by repeat offenders. It concludes that the system requires a fundamental overhaul and is not fit for purpose.

Department of Health and Social Care

UK to invest in new research against evolving global health threats

The Chief Medical Officer has announced funding for projects to help beat antimicrobial resistance (AMR) and achieve global universal health coverage.


Five more clinical audits published – recommendations for commissioners

Healthcare Quality Improvement Partnership (HQIP) has published five reports on mental healthcare, diabetes, maternity and perinatal weight management, ophthalmology and congenital heart disease.

Guidance, innovation and tools

Alzheimer’s Society

Accelerator Programme

The Alzheimer’s Society Accelerator Programme is investing in innovations to improve the lives of people affected by dementia. Applications must be received by 7 November 2019. It could be a simple product that makes an everyday task easier for a person living with dementia, or an innovative idea for a new service or way of working for care home staff.

NHS England and NHS Improvement

Using online consultations in primary care: implementation toolkit

. This online consultation toolkit is an interactive document that provides a range of ideas and options for different professionals, including clinicians, at different points in their implementation journey.

Public Health England

Health matters: rough sleeping

This guidance focuses on the scale of rough sleeping in England, the causes and consequences of rough sleeping (including the links with poor physical and mental health, prevention and effective interventions) and relevant calls to action.

Public Health England

Diabetes in inpatient activity (VIA) tool

The VIA tool shows how inpatient activity for patients with diabetes differs from a similar patient population without diabetes.


Top tips: Managing medicines for adults receiving social care in the community

The guide, for GPs and pharmacists, draws on the NICE guideline and quality standard on managing medicines in the community. Areas covered include shared decision-making, the inclusion of care-at-home providers, needs assessment and recording.

Practice examples and case studies

Centre for Mental Health

Primary care mental health service improves health and saves NHS money

A psychological treatment service working in GP surgeries in Nottingham offers hope to people other services can’t help.

FoNS Blog

Providing a safe space for people to grow and develop

Deb Smith, Ward Manager and Inspire Improvement Fellow explores providing a safe space for people to grow and develop.

King’s Fund

Creating healthy places: perspectives from NHS England’s Healthy New Towns programme

NHS England has published personal insights from those involved in the healthy new towns programme.

Reports, commentary and statistics

British Psychological Society

New report shows psychology is key to beating the obesity problem

Policymakers must do more than tell people to show greater willpower if government is to crack the obesity problem, says a new report from the British Psychological Society.

Centre for Mental Health

A new approach to complex needs: Primary Care Psychological Medicine - first year evaluation

This report finds that the Primary Care Psychological Medicine service has reduced the use of GP, outpatient and emergency department services in one year by more than its own staff costs.

Department of Health and Social Care

Prime Minister pledges funding for cancer screening overhaul

The equipment will improve the quality of screening and speed of diagnosis, with clinicians finding the machines more effective and easier to use.

European Observatory on Health Systems and Policies

Improving healthcare quality in Europe

The reports seeks to provide an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. It summarises evidence on different quality strategies and provides recommendations for their implementation.


250 million children worldwide forecast to be obese by 2030

Childhood obesity is rising exponentially worldwide as the relentless marketing of junk foods reaches around the globe and governments do too little to protect their children’s health, according to data shared with the Guardian. The number of obese children globally is predicted to reach 250 million by 2030, up from 150 million now.

King’s Fund

What is commissioning and how is it changing?

Commissioning is the process by which health and care services are planned, purchased and monitored. The King’s Fund look at the commissioning process in more detail, the organisations involved and how it is changing.

National Audit Office

Exiting the EU: supplying the health and social care sectors

This report examines the progress made by the Department in implementing the Continuity of Supply Programme. It sets out the Department’s plan and records the progress made.

NHS Digital

Fall in coverage for all routine childhood vaccinations in England

Coverage for all routine childhood vaccinations administered to children under five decreased in England in 2018-19 compared to the previous year.

NHS England and NHS Improvement

Health infrastructure plan: a new, strategic approach to improving our hospitals and health infrastructure

The health infrastructure plan (HIP) will deliver a long-term, rolling five-year programme of investment in health infrastructure, including capital to: build new hospitals; modernise the primary care estate; improve mental health facilities; invest in new diagnostics and technology; and help eradicate critical safety issues in the NHS estate.

NHS England and NHS Improvement

The community mental health framework for adults and older adults

This framework, prepared together with the National Collaborating Centre for Mental Health, describes how the NHS long-term plan’s vision for a place-based community mental health model can be realised, and how community services should modernise to offer whole-person, whole-population health approaches, aligned with the new primary care networks.

NHS England

Busiest day of the year for births

Thanks to a spike in conceptions over the Christmas holidays, around 2,000 babies are born on 26 September in England and Wales – more than any other day of the year – according to the Office for National Statistics.

Nuffield Trust

Elective care quality watch

This latest indicator update looks at the quality of elective care. Care that is planned in advance is known as elective care. It involves specialist clinical care or surgery, generally following a referral from a GP or community health professional.

Public Health England

Stoptober 2018: campaign evaluation

Stoptober is a major annual event to encourage smokers to quit for 28 days in October - with the aim of stopping smoking permanently. This report measures the impact of Stoptober in 2018. It aims to assess the scale of the campaign (reach and visibility), the degree to which people engage with different elements of Stoptober, and actions and behaviours generated by Stoptober.

Royal Osteoporosis Society

New clinical standards for fracture services

New guidelines for all healthcare professionals and commissioners on the care of fragility fractures and secondary prevention of future fractures in patients over 50. The new best practice guide: Effective Secondary Prevention of Fragility Fractures: Clinical Standards for Fracture Liaison Services is available for download on the charity’s website.

Royal Society of Tropical Medicine

What does the next 25 years hold for global health?

This report documents the results of a survey of medical professionals from 79 countries. The survey respondents identified climate change, antimicrobial resistance and emerging epidemics as the top global health challenges for the next 25 years.

WHO Europe

Improving healthcare quality in Europe: Characteristics, effectiveness and implementation of different strategies

The WHO’s European Observatory on Health Systems and Policies and the OECD have published this substantial piece (400+ pages) that summarises much of the evidence on quality improvement in health care.

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