Welcome to your exhibitor manual for RCN Congress. This year we have tried to make our exhibitor manual and resources easier and more accessible to all.

In this repository, you’ll find a range of documents and resources that should contain everything you will need to manage your exhibition presence at RCN Congress 2025. We will update with additional resources as the event approaches and send you emails to remind you of key milestones on the ‘to do’ list ahead of the event.

We recommend booking your accommodation as early as possible; with many delegates attending Congress rooms close to the event are limited. The venue has provided a map of all local hotels which is available via their website.

Deliveries sent directly to the venue by courier can arrive during the RCN’s tenancy from Friday 15 May.

Please include a contact name and telephone number on all deliveries.

Please note that the venue may turn away any deliveries which arrive outside of the RCN’s tenancy of the venue.

We ask that all exhibitors register ahead of the event with the details for those who will be attending.

Once you complete the details on the link below we will be able to approve and send you a unique link where you can confirm who will be attending Congress as well as providing the 50 word listing and company logo for use on our Congress website.

Please click here to register.

Please allow two working days for the unique code to be sent, if you do not receive this please contact us at CongressExhibition@rcn.org.uk.

The ACC Liverpool have asked that all exhibitors who are attending complete an Exhibition Stand Risk Assessment form. If you could please complete this and then send the completed document to us at congressexhibition@rcn.org.uk.

For information on arrival and loading bay access please find a pdf here.

For information on car parking in the local area the ACC has developed a pdf you can access here.

Exhibition set up will take place on Sunday 17 May between 8am and 5pm.

Monday

Exhibition Opens: 08.30

Refreshments and Exhibition Viewing: 10.30 until 11.15

Lunchtime and Exhibition Viewing: 12.15 until 13.45

Refreshments and Exhibition Viewing 15.30 until 16.15

Exhibition Closes: 16.30

Tuesday

Exhibition Opens: 08.30

Refreshments and Exhibition Viewing: 10.45 until 11.30

Lunchtime and Exhibition Viewing: 12.15 until 13.45

Refreshments and Exhibition Viewing 15.15 until 16.00

Exhibition Closes: 16.30

Wednesday

Exhibition Opens: 08.30

Refreshments and Exhibition Viewing: 10.45 until 11.30

Lunchtime and Exhibition Viewing: 12.15 until 13.45

Refreshments and Exhibition Viewing 15.15 until 16.00

Exhibition Closes: 16.15

Shell scheme is the name given to pre-erected rows of stands (which include carpet, a light and electrical socket); where you simply turn up and dress the stand. Stands at RCN Congress are all shell scheme as standard.

All shell scheme packages include:

• a fully carpeted high-quality Octanorm shell scheme stand with a nameboard
• an electrical package (500-watt socket and two 100-watt spot lights)*
• a fifty-word company entry on the RCN Congress website
• your company name and stand number listed in the RCN Congress guide
• tea and coffee for stand personnel

The shell scheme is 2.5m in height and each panel is just under 1m. You may attach items to the shell scheme via temporary fixings such as Blu-Tack and Sellotape.

Please be aware that the shell scheme is supplied with no furniture. You are free to provide any furniture you require, alternatively you can order furniture from our supplier: Dzine Furniture

There are also a number of stand extras available from FullCircle our stand contractors.

For shell scheme accessories, electrical orders and nameboards please email exhibit@fullcircleeventsltd.co.uk

For graphics, floorcovering, stand enhancements please contact them on EEHub@fullcircleeventsltd.co.uk

ACC Liverpool offer a number of different services including furniture hire, AV and stand enhancement options on their dedicated RCN Congress order page. Please note that this requires creating an account with the ACC Liverpool to order.

The venue offers complimentary Wi-Fi across all areas of the venue allowing delegates and visitors to browse the internet, check e-mails and use social media with an available internet bandwidth of up to 1Gb across the venue. Please note that as standard speeds are up to 5Mbps. Complimentary Wi-Fi can be identified on your device as ‘FREE WI-FI’

If you require an increase to wireless speeds or a wired connection this is available to order direct from the venue on their dedicated RCN Congress order page. Please note that this requires creating an account with the ACC Liverpool to order.

Stand break-down is from 16.30 on Wednesday 20 May.

Please note that stands may not be removed from the exhibition until the official break-down time and all delegates have left the exhibition hall.
Please also note that for exhibitors in the lower hall it will not be possible to use trolleys to remove items until after the event is closed. Items may be removed by hand before this. We ask that all items are removed from the hall by 8pm. If your materials are being collected by courier we ask that these are collected before the end of the RCN's tenancy on Thursday 15 May.

This strictly contravenes RCN health & safety regulations and is discourteous to other exhibitors who wish to exhibit until the end of the last viewing time.

Exhibitors will be able to access their stands from 7:30am each morning ahead of the exhibition opening at 8:30am (Monday, Tuesday, Wednesday) for re-dressing and re-stocking, however for health and safety reasons no major construction will be permitted on exhibition open days and no boxes or deliveries can be brought in or out of the exhibition areas whilst the exhibition is open to the public.

It has been brought to our attention in the past few years that a company has been sending emails suggesting they are selling RCN Congress delegate details. Please note that this is a scam. The RCN does not sell delegate data to third parties. If you receive any communication regarding RCN Congress that is of concern please contact us at congressexhibition@rcn.org.uk.

Should you need any further information that is not covered below, please contact the RCN Corporate Relations Team on 020 7647 3959 or CongressExhibition@rcn.org.uk.