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General enquiries contact details


How to get in touch or visit us

Join the UK's largest union and professional body for nursing

Whether you're a nurse, midwife, HCA, AP or student, you can get a huge range of benefits when you join the RCN.

female RCN member at Congress
Let's get started! Please answer a few simple questions so we can get you the help you need.

Do you need support regarding an employment issue or incident at work?

If you're having an issue at work, our advice guides have lots of useful information that will help resolve your issue. Have you read our advice guides?

Great, below is a list of tailored forms depending on your situation. If you don't feel that your query is related to any of the below topics/ scenarios, please complete the form ‘other’. 

• Investigation or disciplinary: there's an ongoing investigation or disciplinary.

• Sickness: I've been off sick or there's a sickness meeting I've been asked to attend.

• NMC/DBS: I've been contacted by the NMC/DBS.

• Coroner inquest or fatal accident inquiry: I've been asked to participate in a coroner inquest or fatal accident inquiry.

• Police: I've been contacted by the police and it's work related.

• Indemnity: I've got a question about the indemnity scheme or I've been contacted about a claim.

• Nursing practice: I've got a clinical question.

• Other

If you would prefer to speak to us, please contact the advice team.

If no, in the first instance please see our advice guides for initial advice. If you still need to contact us, please get back in touch.

Do you need to speak to the membership department?

The membership department can help with all your membership needs including joining or leaving the RCN, changing your personal or employment details, joining a forum and getting confirmation of membership.

If you need to make changes your personal or employment details, change mailing preferences, join a forum or download a letter confirming your membership, you can do this by logging in to MyRCN.

If you can't remember your membership number, log in using the email address we have on record for you. 

Before contacting our membership team, please read the membership FAQs as these may answer your question.

If you still need to contact the membership department, please complete our online form.

The RCN offer a range of member support services. These include careers, counselling, financial wellbeing, immigration, peer support and welfare services. Would you like information/ support from one of the above services?

Great. As an RCN member, you can get free, confidential advice, representation and support on a range of issues that affect you at home and at work. You can find information about our services on our MSS page

If you need to access our careers service, please take a look at our careers resources before booking an appointment with our careers team on 0345 772 6100.

If you'd like to know more about peer support, please see our peer support resources. If you need to access peer support, please complete our online form.

If you'd like to book an appointment with our counsellingimmigration, or financial wellbeing and welfare service, please contact our advice team.

If you'd like to ask us a question about our MSS services, please complete our online form.

Do you need to ask us about the RCN indemnity scheme?

The RCN indemnity scheme may cover you against the financial consequences of a claim against you for clinical negligence. 

Generally, the RCN scheme could cover the following groups of members:

  • the self-employed
  • members who don’t work under a contract of employment (such as agency or bank workers)
  • volunteers, and
  • those acting in a Good Samaritan capacity.

However, it's very important that you check the terms and conditions as outlined in our comprehensive terms and conditions document. 

There’s no need to pay anything extra. RCN indemnity is included in your membership fee, provided you meet the eligibility criteria.

If you need to download a letter confirming your membership, you can do this by logging in to MyRCN. If you can't remember your membership number, log in using the email address we have on record for you. 

If you need to contact us about indemnity, please complete our online form.

Do you need support with a non-related work issue?

Your membership gives you access to our free legal assistance helpline where one of our team can help you with non-work related legal matters.
I’m sorry our decision tool hasn’t help direct your query. Please use our online form to contact us.

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Legal help

As an RCN member, you can get legal advice and representation on work-related issues. We're here to help you when you need it most.