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Raising concerns

Raising concerns

The RCN believes everyone should feel safe and supported when raising concerns about patient care.

Safe care is everyone's business. Find out what to do if you see poor care or feel you are being prevented from providing safe, compassionate care.

Raising concerns toolkit

Raising a concern is not always easy but it is the right thing to do. It is about safeguarding and protecting, as well as learning from a situation and making improvements.

This guide is to help nurses, nursing associates, students and health care support workers based in the NHS and independent sector.

signposted guidance tree

Guidance for RCN members 

Answers to the questions you might have about raising a concern, including the support you will receive.

Two nurses looking at one another

Guidance for patients and the public

How to make a complaint about your care.

Guidance for RCN representatives

How to help members raise concerns.

Raising concerns about PPE

If you're unable to access the right PPE at work, this resource will help you report your concern quickly and easily.

Redeployment and unsustainable pressures

Advice on your rights and your employer's responsibilities if you have been redeployed from your normal working environment.