Raising a concern is not always easy but it is the right thing to do. It is about safeguarding and protecting, as well as learning from a situation and making improvements.
This guide is to help nurses, nursing associates, students and health care support workers based in the NHS and independent sector.
It includes a decision making tree to help nursing staff and students decide whether to raise a concern and when to escalate a concern.
For the purposes of this guidance, raising concerns is defined as identifying an issue and bringing it to the attention of a colleague or manager.
Escalating concerns is defined as taking a concern further by submitting evidence and going through the formal organisation processes.
You can use our decision tree to help you decide whether to raise a concern and when to escalate a concern. Our how to report section below will also be helpful.
If in doubt, you should always err on the side of caution and raise your concern following your employer’s (or if you are a student, your Higher Education Institution) policy.