Poorly managed disciplinary processes can cause significant harm to employees and organisational culture. Drawing on lessons from patient safety, prioritising psychological safety and a person-centred process, the Avoidable Employee Harm initiative, developed in NHS Wales, is now influencing wider practice. The initiative focuses on reducing unnecessary investigations and using disciplinary processes as a “last resort” approach, as well as better supporting employees who are taken through the process.   

Delegates will gain an overview of the Avoidable Employee Harm principles and why they matter and an understanding of the impact of disciplinary processes on staff wellbeing and the performance of teams and organisations.  

Whilst this work started in a Welsh NHS Board, it can be applied across the four countries and within the independent sector.