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Managing challenging conversations by telephone with people living with cancer
Nurses working in cancer care can often find themselves engaged in challenging conversations with patients and their family members or carers. These conversations can cover a range of emotive subjects due to the negative effects of cancer on people and those close to them. Such conversations have become more challenging due to the coronavirus disease 2019 (COVID-19) pandemic because increasingly they have had to be conducted over the telephone.This article examines some of the psychological effects of cancer and considers some ways in which nurses can engage in challenging telephone conversations with patients with cancer, including the use of mnemonic frameworks. The article also explores the importance of nurses’ self-care and how this can underpin safe practice.
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Delivering personalised cancer care to enhance patients’ quality of life
Many people with cancer experience long-term physical and emotional challenges resulting from the disease and its treatment. Personalised care enables people to exercise choice and control over how their care is planned and delivered. The principles of personalised care are based on healthcare professionals focusing on what matters to people living with cancer. Personalised care enables people to use their individual strengths to ensure that they can have an active role in decisions about their care if they so choose. This article explores personalised nursing care in the context of people living with and beyond cancer. The author examines how nurses can adopt a personalised care model and how this supports improved quality of life and outcomes for patients with cancer. Additionally, the author explores how personalised care interventions have been affected by the coronavirus disease 2019 pandemic and how these might be delivered virtually.
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Results of recent RCN elections
View the results of recent national and regional RCN elections.
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Join us in Parliament on 11 March
Bejoy Sebastian speaks about why the mass lobby on Parliament against the new ILR changes is important, and why you should join him.
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RCN Oxfordshire Branch catch up
Branch meeting for all Oxfordshire members.
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RCN Oxfordshire Branch catch up
Branch meeting for all Oxfordshire members.
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It's never been so important to join the RCN: help spread the word
Nursing has never been the easy option. Far from it. It is a career built on compassion, skill, knowledge, and resilience. But over the years, it has also become increasingly demanding.
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CONSULTATION RESPONSE: Fair Pay Agreement Process in Adult Social Care
RCN response to the Department of Health and Social Care's (DHSC) consultation on the fair pay agreement process in adult social care.
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RCN UK Joint Representatives’ Autumn Conference 2026
Save the date!
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Understanding social isolation and loneliness in older adults: Impacts on health and nursing outcomes
Join us for an insightful webinar exploring how social isolation and loneliness affect older adults, and the crucial role nursing practice plays in recognising and addressing these challenges.