If you are experiencing a change in circumstances that impacts on your income or are unclear about your entitlement to benefits and tax credits, our team can check that you are getting the financial support that you’re entitled to.
Not all benefits are means tested so even if you have savings or are comfortably meeting your outgoings, in situations such as ill-health, we may be able to identify benefits that you can claim.
In addition to carrying out a full benefits check, we can provide guidance on reducing expenditure and identifying potential sources of additional income.
In some cases, individuals who meet the means tested criteria are eligible for a one-off charitable payment through the RCN Foundation. An outline of who is eligible and in what circumstances can be found by visiting our financial assistance guide.
For details of other charities that might be able to assist visit www.turn2us.org.uk.
To make an appointment with the Lamplight Support Service, please call us on 0345 772 6200 between 0830 and 2030.
Alternatively, RCN members can access the service through RCN Direct on 0345 772 6100.
8:30am - 8:30pm, 7 days a week
To facilitate a successful appointment it is essential that you have a clear and accurate knowledge of your monthly income and expenditure. Once you have booked your appointment with Lamplight, please complete the budget form.The budget form can be completed electronically and saved or printed out to complete by hand. If completing electronically, the form will calculate total income and expenditure for you. You can navigate from one cell to another by clicking into it with your cursor.