Welfare Service
COVID-19 and your finances
If you're struggling financially as a result of Covid-19 (coronavirus), read our advice on entitlements and support that may be available to you, including benefits, grants, and what to do if you're struggling with rent, mortgage or creditors
Debt and money management
If you are struggling with debt, the RCN's Welfare Service can provide free, regulated debt advice.
Housing
We can offer advice on negotiating with your mortgage lender or landlord if you're in arrears because of a change in circumstance.
Understanding Benefits
We'll help you to understand complex benefit decisions, offering advice and assistance to challenge benefit decisions.
Book an appointment
Find out how to book an appointment to speak to one of our advisers, and how to prepare for your appointment.
We're here for you
To make an appointment with the service, please call RCN Direct on 0345 772 6100 (open 9-5pm on weekdays, 9-4pm on weekends). We're also available via live chat or email.
