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Expanding our reach: Introducing the urgent and emergency care forum

Kendal Andreason 8 Aug 2025

In healthcare, language matters. It shapes how we think, how we collaborate, and—most importantly—how inclusive we are of the team who make up our diverse and complex system. That’s why we’re excited to share an important update about the Emergency Care Forum: we have changed the name to the Urgent and Emergency Care (UEC) Forum.

Why the change?

It isn’t just semantics - it’s about better representing the reality of how care is delivered, and who delivers it. The term UEC has become increasingly prominent across the NHS and integrated health and social care systems, particularly following the 2013 Keogh Review and the 2023 UEC Recovery Plan. It reflects a whole system of services that provides care for people with urgent health needs, not just those in traditional emergency departments.

Broadening our scope to be more inclusive

Forum members don’t just work in emergency departments. Many work across urgent care centres, minor injury units, NHS 111 services, GP out-of-hours clinics, walk-in centres, and ambulance services. Changing the forum’s name is a small but meaningful way to ensure all these nurses are seen, included, and heard. It acknowledges the full range of roles our members play in delivering urgent care and strengthens the support and representation we can offer.

Strengthening collaboration and learning

Urgent and emergency care services are deeply interconnected. Whether it’s solving operational challenges, managing patient flow, or responding to clinical emergencies, the problems faced by one part of the UEC system often resonate across others. By adopting a broader scope, we will provide a space where RCN members from across all urgent and emergency settings can collaborate, share solutions, and learn from each other. It’s a step toward more unified and effective advocacy and professional development.

Aligning with wider vernacular

The term "UEC" is already widely used in policy, commissioning, and clinical leadership circles. Aligning the forum's name with this language brings us in line with national frameworks and ensures that our members are part of the same conversations shaping the future of care.

What’s next?

We are currently busy changing terminology across all our platforms and looking forward to using the change to connect with our members and commit to better reflecting the breadth of modern urgent care and create more opportunities for shared learning. We’re proud to represent nurses across all corners of UEC—and this change helps us do just that. If you are one of these members and not already part of the Forum, do join to stay up to date with our activity, network with colleagues, share best practice, and more. 

Join the Forum

Yours, the Urgent and Emergency Care Forum

Emergency care nurse talking to a patient

Kendal Andreason

Kendal Andreason

Professional Lead, Urgent and Emergency Care Forum and Defence Nursing

Kendal began her career in the British Army’s Royal Engineers where she led teams around the world. After seeing medics’ incredible work in Afghanistan, she transferred to the Nursing Corps. She left the Army after 14 years of service, but remains an Army Reservist specialising in health security, protecting civilians, and preventing sexual violence.

She also delivers wilderness medicine courses for World Extreme Medicine. She has degrees in both Politics and Adult Nursing and an MSc in Global Health. She’s completing another MSc in International Relations.

Page last updated - 08/08/2025