First Steps impact evaluation report

Assesses the quality and impact of First Steps, a learning resource developed by the RCN in 2011 to help health care assistants learn the foundation skills and values needed for their role.

Some of our publications are also available in hard copy, but this may entail a small charge. For more information and to order a hard copy please call 0345 772 6100 and select option five. The line is open Monday-Friday (excluding bank holidays) between 10am-4pm.

You can download all electronic publications from the RCN free of charge.

Published by the Royal College of Nursing, 20 Cavendish Square, London, W1G 0RN.

© 2016 Royal College of Nursing. This publication in hard copy format may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover other than that in which it is published, without the prior consent of the publishers.

For permission to reproduce RCN copyrighted text, please complete our copyright request form.