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Healthcare Support Worker

Healthcare Support Workers (HCSWs) are an essential part of a health or social care team, providing high quality and compassionate care to individuals.

They carry out well-defined routine clinical duties and essential fundamentals of care. HCSWs work in a range of healthcare settings and work with others from both health and social care, reporting to a registered healthcare practitioner. 

The role

Duties and responsibilities will vary slightly depending on the role, sector or industry, but a general outline of the role can be found here. 

HCAs and APs: Subject guide


In the NHS, Healthcare Support Workers are paid at Band 2 of the Agenda for Change pay scales

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First steps

First Steps is the RCN’s most popular free e-learning tool for Healthcare Assistants. It’s a perfect resource to dip in and out of, whether you’re new to the post or looking to refresh your knowledge and skills.

Get started

Your responsibilities as a level 2 HCA

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Nursing Support Workers

Career resources for Healthcare Assistants, Assistant Practitioners, Nursing Associates and Support Workers.

Where it could lead...

After a period of working and gaining experience, you may be able to work towards a Senior Healthcare Assistant post.

Senior Healthcare Support Worker

Find out more about the Senior Healthcare Support Worker role, including entry requirements, pay and educational standards.