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Should you feel that the RCN has let you down, then we'd like to know more

At the RCN we take any complaint seriously and we’ll do the best we can to help find a solution. The first step is for us to understand your complaint.

You can either call us on 0345 772 6100; submit the form below or write to us at: Customer Relations Manager, Royal College of Nursing, Copse Walk, Cardiff Gate Business Park, Cardiff, CF23 8XG

RCN Customer Promise

What you can expect from the RCN as a member or customer.


Tell us about what you think we are doing well or what you think we could be doing better.