Complaints
Should you feel that the RCN has let you down, then we'd like to know more
Please be aware there is a 500 character limit on the form below.
You may have more to tell us, in which case we will be back in touch with you to gather more information. In the meantime, this form will help us to identify how best to handle your concerns.
Complaints guidance
How we handle complaints against us.
RCN Customer Promise
What you can expect from the RCN as a member or customer.
Feedback
Tell us about what you think we are doing well or what you think we could be doing better.