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At the RCN we are committed to listening to what our members tell us and value all feedback

We would love to hear about what you think we are doing well or what you think we could be doing better. Send us your feedback by either submitting the form below or emailing us at

RCN Customer Promise

What you can expect from the RCN as a member or customer.

You said, we did

Find out how we've acted on your feedback.

Should you feel that we’ve really let you down, then we’d like to know more. You can find out how to contact us with your complaint on our Complaints page.