Healthcare Support Worker

Healthcare Support Workers

Healthcare support workers (HCSWs) are an essential part of a health or social care team, providing high quality and compassionate care to individuals.

They carry out well-defined routine clinical duties and essential fundamentals of care. HCSWs work in a range of healthcare settings and work with others from both health and social care, reporting to a registered healthcare practitioner. 


In the NHS, Healthcare Support Workers are paid at Band 2 of the Agenda for Change pay scales

The role

Duties and responsibilities will vary slightly depending on the role, sector or industry, but a general outline of the role can be found here. 

Your responsibilities as a level 2 HCA

Where it could lead...

After a period of working and gaining experience, you may be able to work towards a Senior Healthcare Assistant post.

Senior Healthcare Support Worker

Find out more about the Senior Healthcare Support Worker role, including entry requirements, pay and educational standards.

Assistant Practitioner (AP)

Find out more about the Assistant Practitioner role, including entry requirements, pay and educational standards.
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Nursing Support Workers

Career resources for Health Practitioners, including HCAs, Assistant Practitioners, Nursing Associates and Support Workers.