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Counselling Service

As an RCN member you can get free, confidential support and assistance to help you deal with challenging, emotional issues you may face, whether work related or personal.

Personal problems could include issues such as stress, depression, anxiety, bereavement, relationship breakdown, domestic violence, and low self-esteem. Work-related difficulties could include issues such as bullying and harassment, managing your workload, dealing with work errors, manager/supervisor relationships and adjusting to new responsibilities.

Make an appointment

To make an appointment, call the RCN on 0345 772 6100. You can call between 8.30am and 8.30pm, seven days a week, 365 days a year. 

The counselling service operates over the telephone so you can access counselling at a time that suits you. One of our counsellors will phone you at an agreed time, so the RCN pays for the call. 

Please note: There is approximately a 3 - 4 week wait for an appointment.

What to expect

During your first appointment the counsellor will establish what help you need, and arrange further contact if needed.

As part of your counselling with the RCN we will invite you to complete a brief, confidential questionnaire. The information you provide will give focus to your sessions, help your counsellor understand how you are at the moment, and help us evaluate our service.

If you decide not to complete the questionnaire this will not affect your access to the service.

Further information

You can also get help on a range of workplace issues.

The quickest way to access the counselling service is by calling RCN Direct on 0345 772 6100.

If for whatever reason you feel unable to call, please complete the form below and an administrator will contact you within 48 working hours.


We're here for you

To book a counselling session, call the RCN any time from 8.30am to 8.30pm, 365 days a year on 0345 772 6100.

Contact us

Log in for online counselling referral form

Alternatively, you can call RCN Direct on 0345 772 6100 to book an appointment