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Counselling Service

As an RCN member you can get free, confidential support and assistance to help you deal with challenging, emotional issues you may face, whether work related or personal.

Personal problems could include issues such as stress, depression, anxiety, bereavement, relationship breakdown, domestic violence, and low self-esteem. Work-related difficulties could include issues such as bullying and harassment, managing your workload, dealing with work errors, manager/supervisor relationships and adjusting to new responsibilities.

Make an appointment

To make an appointment, call the RCN on 0345 772 6100. You can call between 8.30am and 8.30pm, seven days a week, 365 days a year. 

The counselling service operates over the telephone so you can access counselling at a time that suits you. One of our counsellors will phone you at an agreed time, so the RCN pays for the call. 

There is currently only a 5 week wait for an appointment.

What to expect

During your first appointment the counsellor will establish what help you need, and arrange further contact if needed.

As part of your counselling with the RCN we will invite you to complete a brief, confidential questionnaire. The information you provide will give focus to your sessions, help your counsellor understand how you are at the moment, and help us evaluate our service.

If you decide not to complete the questionnaire, this will not affect your access to the service.

Further information

See the NHS Mood Zone for practical information, interactive tools and videos from the NHS, to help you look after your mental health.

The NHS Mood self-assessment quiz is based on tests commonly used by GPs to assess whether someone is stressed, anxious or depressed.

You can also get help and advice on a range of workplace issues.


Whatever you're going through, The Samaritans can offer emotional support over the phone, any time, 24 hours a day, 365 days a year.


Mind, the mental health charity is there to make sure no one has to face a mental health problem alone.

RCN sign

If you need advice, support or representation on a work related matter, The RCN is here to help.

0345 772 6100

8.30am to 8.30pm
seven days a week, 365 days a year

+44 207 647 3456

if you're calling from overseas