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Counselling Service

As an RCN member you can get free, confidential support and assistance to help you deal with challenging, emotional issues you may face, whether work related or personal.

Problems you may face could include stress, depression, anxiety, bereavement, relationship breakdown, domestic violence, and low self-esteem. And work-related difficulties could include issues such as bullying and harassment, managing your workload, dealing with work errors, manager/supervisor relationships and adjusting to new responsibilities.

Make an appointment

To make an appointment, call the RCN on 0345 772 6100. You can call between 8.30am and 8.30pm, seven days a week, 365 days a year. 

The counselling service operates over the telephone so you can access counselling at a time that suits you. One of our counsellors will phone you at an agreed time, so the RCN pays for the call. 

The next available appointment is in 7 - 8 weeks.

What to expect

As part of your counselling with the RCN we will invite you to complete a brief, confidential questionnaire. The information you provide will give focus to your sessions, help your counsellor understand how you are at the moment, and help us evaluate and improve our service.

Is RCN counselling right for you?

RCN counselling is suitable for members who want short term, brief therapy on a wide range of issues that may affect them within their personal lives, their professional lives, or both.

When RCN counselling may not be suitable

RCN counselling will not be suitable for those who are already engaging with a counsellor, psychologist or therapist elsewhere. This is because counselling codes of ethics and practice deem having two therapists at the same time may actually be confusing or even harmful, since different therapists may use conflicting styles, models or approaches.

RCN counselling may not be suitable for those who, following an assessment, are deemed to need longer term counselling or specialist psychological support.

Our Counselling Contract

If you want to read more about the terms, circumstances and conditions in which we offer counselling, a copy of our Counselling contract can be found here.

Further information

The RCN's guide Stress and You advises how you can reduce stress and manage your responses more effectively, as well as what support to expect from your employer. 

See the NHS Mood Zone for practical information, interactive tools and videos from the NHS, to help you look after your mental health.

The NHS Mood self-assessment quiz is based on tests commonly used by GPs to assess whether someone is stressed, anxious or depressed.

You can also get help and advice on a range of workplace issues.


Whatever you're going through, The Samaritans can offer emotional support over the phone, any time, 24 hours a day, 365 days a year.


Mind, the mental health charity is there to make sure no one has to face a mental health problem alone.

mental health

Find out more about The Acas framework for positive mental health at work.

0345 772 6100

8.30am to 8.30pm
seven days a week, 365 days a year

+44 207 647 3456

if you're calling from overseas

RCN sign

If you need advice, support or representation on a work related matter, The RCN is here to help.