Budget Planner

Universal Credit - leaving you out of pocket

Problems with Universal Credit (UC) awards fluctuating significantly when two salary payments are received in one UC assessment period.

Money Navigator

Appealing benefit decisions

If your Mandatory Reconsideration is refused, you can appeal to a tribunal if you think the decision is unfair or incorrect.

UC Mandatory Reconsideration Template Letter

Due to receiving backdated pay

Universal Credit - Case study

Carmen

Student member benefits advice

Read Rachel's story, and see how we could help you, too.

Helpline services for non-work related matters

Details of the RCN's legal assistance scheme for non work-related issues. This includes advice on divorce, landlord/tenant issues, and consumer rights.

Scottish COVID-19 Public Inquiry

Scottish COVID-19 public inquiry

Challenging benefits decisions

Challenging a benefit decision can be complicated and you may need detailed advice or representation, which the RCN Welfare Service can provide.