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Lamplight Support Service

We support nurses, midwives and health care assistants experiencing circumstances that impact on their finances. 

Our service is provided in partnership with the RCN Foundation and, through its charitable funding, we extend support to the whole nursing community, whether an RCN member or not. 

Students can also access the Lamplight Support Service; however, university welfare departments are often better placed to advise, so we recommend engaging with their services in the first instance. 

Welfare benefits and tax credits advice

If you are experiencing a change in circumstances that impacts on your income or are unclear about your entitlement to benefits and tax credits, our team can check that you are getting the financial support that you’re entitled to.

Not all benefits are means tested so even if you have savings or are comfortably meeting your outgoings, in situations such as ill-health, we may be able to identify benefits that you can claim.

Income maximisation

In addition to carrying out a full benefits check, we can provide guidance on reducing expenditure and identifying potential sources of additional income.

Financial assistance

In some cases, individuals who meet the means tested criteria are eligible for a one-off charitable payment through the RCN Foundation. An outline of who is eligible and in what circumstances can be found by visiting our financial assistance guide

For details of other charities that might be able to assist visit

Make an appointment

To make an appointment with the Lamplight Support Service, please call us on 0345 772 6200 between 0830 and 2030.

Alternatively, RCN members can access the service through RCN Direct on 0345 772 6100.

Call 0345 772 6200

8:30am - 8:30pm, 7 days a  week

Preparing for an appointment

To facilitate a successful appointment it is essential that you have a clear and accurate knowledge of your monthly income and expenditure. Once you have booked your appointment with Lamplight, please complete the budget form.

The budget form can be completed electronically and saved or printed out to complete by hand. If completing electronically, the form will calculate total income and expenditure for you. You can navigate from one cell to another by clicking into it with your cursor.

Please note, the completed budget form is for your reference only and does not need to be sent in ahead of your appointment. 

Lamplight budget form

This form is for your reference only and does not need to be sent in ahead of your appointment.