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Lamplight Support Service

We support nurses, midwives and health care assistants experiencing circumstances that impact on their finances. 

Our service is provided in partnership with the RCN Foundation and, through its charitable funding, we extend support to the whole nursing community, whether an RCN member or not. 

How can we help?

Welfare benefits and tax credits advice

If you are experiencing a change in circumstances that impacts on your income or are unclear about your entitlement to benefits and tax credits, our team can check that you are getting the financial support you're entitled to. 

Not all benefits are means tested so even if you have savings or are comfortably meeting your outgoings, in situations such as ill-health, we may be able to identify benefits that you can claim.

Income maximisation

In addition to carrying out a full benefits check, we can provide guidance on reducing expenditure and identifying potential sources of additional income.

Financial assistance 

In some cases, individuals who meet the means tested criteria are eligible for a one-off charitable payment through the RCN Foundation. 

An outline of who is eligible and in what circumstances can be found by visiting our financial assistance guide.  

For details of other charities that might be able to assist visit the Turn2us website.

Preparing for your appointment

To facilitate a successful appointment it is essential that you have a clear and accurate knowledge of your monthly income and expenditure. 

Once you've booked your appointment with Lamplight, please complete the pre-appointment questionnaire.

Make an appointment

RCN members can book appointment by calling RCN Direct on 0345 772 6100.

If you are not an RCN member, please call 0345 772 6200.

Lines are open 8:30am - 8:30pm, 7 days a week.

Pre-appointment questionnaire

Please complete ahead of your appointment.

Financial assistance guide

Find out if you're eligible for assistance
Medical leave request

Are you on sick leave?

Advice on possible benefits you could claim if you're off sick.
Low income

Are you looking for work or on a low income?

Advice on benefits and other support that might be available.
Are you a carer

Are you a carer?

Advice for carers on benefits, exemptions and other support.
Are you worried about meeting housing costs

Are you worried about meeting your housing costs?

Advice on your options if you can't pay your rent or mortgage.

Are you living with non dependants?

If you share your home with a non-dependant it can affect your entitlement to certain benefits

Are you struggling until payday?

When you’ve got essential costs to meet, pay day can seem a long way off. Below are some options that you may wish to explore.

Are you looking for further assistance?

If you're looking for other funds, free furniture, information on food banks and more, there are sources to explore

Are you a student?

Although students are eligible for grants in exceptional circumstances, University Welfare Departments are often best placed to advice, so we recommend contacting them first

Are you looking for ways to save money?

Keeping a spending diary might help you keep track of your spending habits and financial situation

Are you looking for a bursary?

If you are looking for a bursary rather than a hardship grant, there are funds available including from the RCN Foundation
lamplight logo

Registered charity number: 1134606 (England and Wales) SC043663 (Scotland) 

Turn 2 us

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services.