Contact us

It is easy to get in touch with the RCN. Members living in Scotland, Wales or Northern Ireland can contact their country office. RCN members in England can access the contact details of their regional office through the England page.

There is a wealth of information on this website about the RCN, nursing and relevant health care issues.

If you are having problems finding the information you want, try using our search facility. The search facility can be found on each page and enables you to search by keyword and date.

RCN Direct

Telephone RCN Direct on 0345 772 6100 or +44 20 7647 3456 if you are calling from abroad. Choose the relevant option:

  • option one for membership queries, including changes to personal details, direct debits and tax queries
  • option two for advice on work related issues
  • option three to request a journal or set up a subscription 
  • option four to order a publication or product.

Write to us at:

RCN Direct
Copse Walk
Cardiff Gate Business Park
CF23 8XG

RCN Direct is the gateway to the RCN, covering everything from membership general enquiries to employment rights and highly specialised best practice.

You can contact the RCN with feedback or a complaint at any time. We welcome your comments as an opportunity to improve customer service. 


The advice helpline is available between 8.30am and 8.30pm, seven days a week, 365 days a year.

Members can visit the online advice centre for guidance and support on a range of employment, legal and professional issues. You can also email us with your query.


This service is available Monday to Friday 8.30am to 8.30pm (excluding bank holidays)

This department deals with all your membership issues including how to join, lost membership numbers, subscribing to journals etc. Further information on RCN membership, including how to join online, can be found on the membership pages of this website. You can also email membership@rcn.org.uk


This department deals with all your needs for RCN publications, from campaign materials to clinical guidance. You can download all electronic publications from the RCN free of charge from the publications pages of this website. Some publications are available in printed copies and are available to purchase.

This service is available Monday to Friday 10am to 4pm (excluding bank holidays). You can also email publications@rcn.org.uk


The head office is based in central London:

20 Cavendish Square

Telephone: 020 7409 3333

How do I get to 20 Cavendish Square?

The RCN headquarters building is just behind John Lewis, which is on Oxford Street. This is close to Oxford Circus and Bond Street underground stations.

If you are coming from Oxford Circus station:

  • take exit four
  • go north up Regent Street
  • take the second left into Margaret Street
  • after about 200 metres, you will see the back entrance of John Lewis
  • cross at the pedestrian crossing outside John Lewis
  • the building is on the corner, as you cross the road.

If you are coming from Bond Street station:

  • take the exit onto Oxford Street
  • turn right
  • at the first set of traffic lights, cross Oxford Street and continue walking
  • almost immediately, take the first left into Chapel Place
  • turn right into Henrietta Place
  • the RCN building is on the corner of Henrietta Place and Cavendish Square.

There is a short-term parking bay for use by people with disabilities located outside the RCN building.

Other telephone enquiries

Listed here are the key enquiry departments, other than RCN Direct, which offer telephone advisory services.

Sponsorship, exhibition and networking opportunities

The Corporate Relations team works to generate sponsorship to support national RCN activities.We work closely with the pharmaceutical industry, medical device companies and other health related organisations such as charities and governmental bodies. We help our industry partners engage, relate and communicate with our nursing membership through sponsorship of projects and exhibitions.

If you are part of a commercial organisation please contact the Corporate Relations team  to discuss current networking opportunities.

Please note that the Corporate Relations team is unable to raise sponsorship for individuals.

Tel: 020 7647 3959

Email: corporate.relations@rcn.org.uk 

Coming to the UK

The RCN Immigration Advice Service is authorised by the Office of the Immigration Services Commissioner to provide immigration and work permit advice and services at level 2, categories 1-5.

RCN Immigration Advice Service
2nd Floor, AMP House
Dingwall Road

Tel: 0345 408 4391

Still can't find what you're looking for?

You can send your query to us using the online enquiry form.