Just been injured?
Our expert team is here to help.
If you or a loved one has incurred an injury caused by someone else don’t delay in contacting us.
Immediately following an accident you should:
- report the accident to your line manager or immediate superior
- seek medical advice where appropriate ensuring your medical record states where the incident happened
- if on premises, complete an accident form as soon as possible after the incident
- if at work, report the incident in the accident book providing as much detail as possible - if you believe that unsustainable pressures within the workplace were a factor, please state this
- take contact details of all witnesses where possible
- if possible take photographs or make a sketch of the area including any relevant hazards e.g. faulty equipment or slippery surfaces
- take the details of the type and serial numbers of any relevant equipment
- do not apologise or accept blame or responsibility for what happened.
After the accident you should:
- if the incident happened at work, keep in touch with your employer and inform them of your progress if you had to take time off work
- keep a diary of your treatment, investigation or any medical consultation and any receipts for medication/treatment
- document your progress and keep copies of any documentation you receive
- keep any receipts for expenses arising out of the injury e.g. prescriptions, taxis.
Serious accidents at work
A serious accident should be reported to the Health and Safety Executive (HSE) or HSENI.
If you are in any doubt that your employer has done so, you can contact them independently. More information is available in our health and safety concerns and prioritising personal safety guides.
We recommend that you complete the Department for Work and Pensions (DWP) form BI100A (Registration of an industrial injury) to register the illness, incident or accident.